3Dome

Privacy Policy

Last updated: January 21, 2026

Overview

This Privacy Policy explains how 3DomeLabs ("3Dome," "we," "us") collects, uses, and shares information when you use the 3Dome website and services, including AI-powered text-to-3D model generation and related features.

Information We Collect

Information You Provide

We collect information you provide directly to us, such as:

  • Account data (name, email address, password)
  • Profile data (avatar image)
  • Content you create or submit (prompts, generated 3D models, thumbnails, and related metadata)
  • Communications (support requests, feedback, or contact form submissions)

If you sign in with Google or GitHub, we receive basic profile information from that provider (such as your name, email address, and profile image).

Information Collected Automatically

When you use the services, we automatically collect:

  • Device and browser information
  • IP address, log data, and usage events
  • Cookies and similar technologies

We use Google Analytics to understand how the site is used. Where required by law, we rely on your consent for analytics cookies.

How We Use Information

We use information to:

  • Provide, operate, and improve the services
  • Authenticate users and manage accounts
  • Generate, store, and display 3D models and previews
  • Respond to inquiries and provide support
  • Monitor security, prevent abuse, and enforce policies
  • Comply with legal obligations

Legal Bases (EEA/UK)

If you are in the EEA or UK, we process personal data under these legal bases:

  • Contract performance (to provide the services)
  • Legitimate interests (security, support, and product improvement)
  • Consent (where required for cookies or marketing)
  • Legal obligations (compliance and recordkeeping)

Sharing of Information

We do not sell personal information. We share information with service providers that help us operate the services, including:

  • Hosting and infrastructure providers (for example, Vercel)
  • Database and storage providers (PostgreSQL and Supabase Storage)
  • Email delivery (Resend)
  • Analytics (Google Analytics)
  • AI model generation (Meshy API)
  • Authentication providers (Better Auth, Google, GitHub)

We may also share information if required by law, to protect rights and safety, or in connection with a business transaction.

Data Retention

We keep personal information for as long as needed to provide the services and for legitimate business purposes. You may request deletion of your account and associated data, subject to legal or operational requirements.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. You may also withdraw consent where processing is based on consent.

To exercise your rights, contact us at the email below.

Security

We use reasonable technical and organizational measures to protect information. No system is completely secure, and we cannot guarantee absolute security.

International Transfers

We may process and store information in countries other than your own. When we transfer data internationally, we use appropriate safeguards as required by law.

Children’s Privacy

The services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here and update the "Last updated" date.

Contact

Questions or requests related to privacy can be sent to:

  • Email: business@3domelabs.com